WHERE IS THE NEAREST TRAIN STATION, AIRPORT AND BUS STATION?
Birmingham International Train Station is located within the NEC complex and is joined to the exhibition halls by a covered walkway.
Birmingham airport is the nearest airport to the NEC. Simply take the free and fast air-rail link to Birmingham International Railway Station located at the upper level of Terminal 1. The train runs every two minutes and only takes 90 seconds. When you arrive just head straight through to the NEC.
If you're traveling by bus, head to Birmingham Airport and from here you can get to the NEC via the free air-rail link.
I HAVEN’T RECEIVED MY E-BADGE. WHAT SHOULD I DO?
If you haven’t received your e-badge, please check your spam/junk email folder as depending on your email settings, the email with your e-badge could accidentally be classed as spam. If it is not in your spam/junk folder, then please contact our Client Services Team at firstname.lastname@example.org
WHAT FACILITIES ARE THERE WITHIN THE NEC COMPLEX?
The NEC offers a number of hotels and restaurants on site. Visit www.thenec.co.uk/planningavisit for more information.
You can also explore the endless possibilities of Resorts World Birmingham. From 50 outlet stores and 18 stylish bars and restaurants to an 11 screen cinema and international casino, the complex is an multi-faceted retail and entertainment venue guaranteed to enhance your stay.
Visit www.resortsworldbirmingham.co.uk for more information.
ARE THERE ANY CHILDCARE FACILITIES?
CAN I HIRE A WHEELCHAIR AT MODA?
Yes. The on-site wheelchair and mobility scooter hire service at the NEC is operated by Bartrams, whose telephone booking line is open Monday to Friday from 9.00am to 5.00pm. A suitable collection point will be arranged when booking.
Moda is the heart of UK fashion. Known as the National Footwear Show, Moda is one of the UK's longest-standing trade hubs, bringing fashion brands and buyers together for three days of trading, networking, insights and more.
This year, Moda will be bringing the heart of UK fashion to Autumn Fair, as the two shows join forces to provide a comprehensive line-up of fashion, footwear, gifts, greetings and homeware, at the iconic NEC Birmingham. The co-location of these two market-leading shows will offer the ultimate environment for buying, networking, trends, and inspiration, all under one roof.
IS YOUR QUESTION NOT ANSWERED?
Please contact us at email@example.com and the team will get back to you as soon as possible.
SAFE & SECURE FAQs
What are the conditions of entry at Autumn Fair?
We require all attendees (visitor, exhibitor and contractor personnel) to pre-register in advance of arrival at the venue.
Your badge will be sent to you to print at home, ensuring a quicker and simpler arrival process.
in addition, all attendees will be required to show proof of COVID-19 status on arrival at the venue, this will need to be one of the following in the form of:
- Proof of completion of a full course of vaccination 2 weeks prior to arrival, whether that requires 2 doses or one dose.
- Proof of negative Lateral Flow Test taken within 48hrs of arrival.
- Proof of natural immunity shown by a positive PCR test result for COVID-19, lasting for 180 days from the date of the positive test and following completion of the self-isolation period.
Lateral flow tests are available for free from the NHS website or your local pharmacy.
Why do I need to prove my COVID-19 Status?
Current information and guidance including that following the Events Research Program, suggest that verifying attendees COVID-19 Status is an effective way of reducing the risk of transmission among large groups. Studies of those who have received a full vaccination course demonstrate that the risk of carrying and transmitting the disease is vastly reduced. For those not vaccinated a lateral flow test has been proven as a reliable way of indicating if people are currently carrying the virus. Therefore, this evidence suggests that this is the best way for us to reduce the risk of transmission within the event.
How do I show proof of my COVID Status?
If you are a resident in England:
Via the NHS COVID Pass which lets you share your coronavirus (COVID-19) vaccination records or test COVID-19 status in a secure way.
OR Proof of your negative Lateral Flow Test (please see details further down)
How do I access the NHS COVID Pass?
Access the NHS COVID Pass through the NHS App
You can access your NHS COVID Pass through the free NHS App on a mobile device such as a smartphone or tablet. Proof of your COVID-19 status will be shown within the NHS App.
Access the NHS COVID Pass through the NHS website.
You can view your COVID-19 status online and download or print it as a PDF document. To access the service, you’ll need to register for an NHS login if you do not have one already. NHS login registrations may take longer than usual when there are high numbers of requests.
If you do not have access to a smart phone, computer or tablet You can request an NHS COVID Pass letter:
- via the NHS website
- Or by calling 119 (select the ‘NHS COVID Pass service’)
To find out more about the NHS COVID Pass click here
Please note the NHS App (which contains the NHS COVID Pass) is different from the NHS Covid App used for Track and Trace.
How do I register the result of my negative lateral flow test?
To make sure you have proof of your negative lateral flow test you must report your result to the NHS. You can do this via using one of the below options – you will need the QR Code, or the ID number from the test strip to report your result.
Report online – (fastest)
Report by telephone - Lines are open every day, 7am to 11am
England, Wales and Northern Ireland: 119 (Free from mobiles and landlines)
Scotland: 0300 303 2713 (charged at your standard network rate)
You can show proof of a Negative lateral flow test via the NHS COVID-19 Pass, an email or text message.
Will social distancing be in place?
All legal limits on social distancing have now been lifted. However, we want our community to feel as safe as possible when attending the event therefore we have increased all gangways to 3 meters where possible to allow for additional spacing. We ask all our attendees to be mindful of the ‘Hands, Face, Space’ message as we return to events.
Will there be hand sanitiser available?
Hand sanitising stations have been installed throughout the NEC at high touch points. We recommend also carrying your own at all times as well. Exhibitors have been asked to supply hand sanitisers within their stand space. Additionally, hand washing facilities are available around the hall perimeters within the venue toilet facilities.
What should I do if I feel unwell or displaying COVID 19 symptoms?
If you feel unwell with symptoms of COVID-19 please do not attend. Should you begin to feel unwell with symptoms of COVID-19 whilst onsite, please follow current Government guidelines which would be for you to leave the event and arrange to go for a PCR test.
What happens if I do not have the NHS app?
Proof of a negative NHS lateral flow test taken within 48hrs prior to attending the event can be displayed via NHS App, SMS text, or via email.
Proof of vaccine can be displayed via the NHS App, NHS website or by downloading and printing off a PDF.
A non-digital letter is also available through the NHS website using the ‘Get your coronavirus (COVID-19) vaccination status letter’ service or by phoning 119.
Do I need to take a PCR test before attending the event?
No. You can show proof of a full vaccination course or, proof of a negative lateral flow test to attend the event.
Lateral Flow tests can be obtained for free from the NHS website or at your local pharmacy.
Who is exempt from COVID-19 status checks?
If you have received a trial vaccine as part of a formally approved COVID-19 vaccine trial in the UK, you will be able to prove your status through the NHS COVID Pass or with a letter confirming your participation in the trial from your trial site.
If you have a medical reason which means you cannot be vaccinated or tested, you may be asked to self-declare this medical exemption.
Will there be any restrictions for international attendees?
It is the government’s responsibility to manage COVID-19 status requirements at the borders. As event organisers it is our responsibility to manage all attendees on arrival at the event. We welcome international attendees on the basis they can prove their COVID-19 Status as defined by the government at the time of the event.
What do you mean by a full course vaccination?
Government website defines a full course vaccination as follows:
2 weeks after completing a full course of vaccination, whether that requires 2 doses or one dose (that is, 2 doses of the Moderna, AstraZeneca or Pfizer vaccine, or 1 dose of the Janssen vaccine) (according to the Medicines and Healthcare products Regulatory Agency authorised schedule).