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Safe & Secure

Last updated: 19.01.2022

Connecting our customers and communities safely


As of the 26th of January, the Government will be removing Plan B measures.

However, to ensure the health and safety of everyone at the show, we will be asking all attendees, including visitors, exhibitors, contractors, venue and organiser staff, to show proof of COVID-19 status on arrival at the venue.

This will need to be one of the following in the form of:

  • A valid NHS COVID-19 Pass shown via the NHS App or downloaded and saved to your phone’s wallet. Alternatively, a valid paper copy can be ordered online or by calling the NHS 119 telephone service.
  • A lateral flow or PCR negative test result confirmation text or e-mail, received within 48 hours prior to attending the event.
  • An EU Digital COVID Certificate. International visitors can show their equivalent COVID Pass from their country of origin.

Please note:

  • Those with medical exemptions or who have taken part in COVID-19 clinical trials will also need to bring proof of status to gain entry with a lateral flow or PCR negative test result confirmation text or e-mail received within 48 or a valid digital NHS COVID Pass (a paper exemption COVID Pass will be available shortly according to the NHS website).
  • Proof of natural immunity will not be accepted as an alternative to proof of vaccination or a negative COVID test, and the venue can no longer permit entry to those who self-declare.
  • Whilst we only ask for one of the above pieces of COVID-status certification, we always encourage those who are double vaccinated/had their booster to also take a lateral flow test before entering the venue.

Important Information

  • If your proof of COVID-19 status is a Lateral Flow Test these must be carried out before arrival at the venue. The NEC will not be providing Lateral Flow Tests on site. Within the UK, you are able to get your lateral flow test for free from your local chemist, so please do take time to do this before you set off.  

Preparing ahead of the event will allow you quick and easy access into the show.  

Mask wearing: We are a mask friendly event. 
From the 26th of January it will not be mandatory to wear masks in event spaces, however, we do encourage all attendees to consider wearing masks, especially when in enclosed or crowded spaces.


Requirements for events change on a frequent basis so please check back for further information as we approach the show as we will be updating this page on a regular basis. Further Details on how to prove your COVID-19 status and FAQs can be found here

We take our responsibility for the Health & Safety for everybody at our events incredibly seriously. Should you have any comments, questions or suggestions in relation to our systems and processes around our Safe & Secure measures, or indeed in relation to anything related to Health & Safety at our events, please e-mail us directly: Exhibitor@springfair.com

We look forward to welcoming you and opening the doors to Spring Fair on 6-9th February! Further details below will assist with planning your time at the event.





Awareness & Communication

  • The venue website, social media and emails will supply you with up to date information regarding guidelines in place at the show.
  • Please check your government advice for guidance on travelling overseas before entering the country.
  • Using the floor plan, exhibitor list and event app, plan your time at the event and try to book meetings in advance.
  • Please ensure you register and print your badge before attending the event – this is crucial, as we have implemented a reduced-contact registration system so there will be very limited opportunity to do this onsite.
  • Please pay careful attention to all communications sent out from the Spring Fair show team regarding the registration process as there will be specific instruction for each individual show.
  • You or your staff should not attend the event if you are displaying any COVID-19 symptoms.





Cleaning and personal hygiene

  • Please carry your own hand sanitiser and apply when you enter and leave exhibitor stands, features and theatres.  There will be hand sanitising stations available on-site in high traffic areas.
  • We have asked exhibitors to ensure a deeper clean before, during and after the show opens each day; paying particular attention to high traffic touchpoints and consider visible cleaning logs.
  • Along with the NEC, we are conducting a thorough, enhanced cleaning regime of all public areas and features prior to show opening and during show open periods.

Code of Conduct

  • For your comfort we have made the majority of gangways 3metres wide
  • When walking around the event, we ask you to please remember that some people will be more comfortable in the environment than others. As a result:
    • Please give people space when you are walking past them.
    • Check before initiating personal contact (consider elbow bumps rather than handshakes or hugs).
    • Rather than exchanging business cards exhibitors have been encouraged to use data capture devices to ensure contact free sharing of business details – look out for QR codes on stands.
    • As the industry builds itself back, remember different pressures people may be facing, please be kind to each other.
    • Consider arranging meetings in advance at less busy times.

Event and venue facilities

  • At the NEC no cash will be taken at catering outlets and cloakrooms so all customers will need to have contactless payment methods available. 
  • Theatres: Please ensure you arrive for any sessions in plenty of time Theatres will be cleaned between each session and will have managed capacities.
  • Cloakrooms at the NEC will be in operation.
  • Please visit the venue website to view their specific COVID-19 measures.





Track & Trace

We are confident the measures that we and the venue will be putting in place will make our event as safe as possible. Please ensure you give accurate information throughout the registration process.

The relevant local authorities will contact you if there’s a need to update you regarding track and trace.