18 August 2016
This season’s Moda Gent provided the backdrop for Douglas & Grahame to pay tribute to one of its longest-serving customers who retires after a lifetime in menswear.
Don Rooke - from Donalds Menswear in Okehampton - will soon be handing over the reins but has been one of Douglas & Grahame’s longest serving clients; buying brands such as Douglas, Drifter and Daniel Grahame for over 35 years.
UK managing director Anton Jenkins says it was important to pay tribute.
“Don is one of our longest serving customers and one we are proud to be associated with, so we didn’t want to miss the opportunity to say thanks.
“Both Don and his wife, Carol, came onto the stand while we were at Moda and it was nice to surprise them with a token of our appreciation.
“It’s been great to do business with Don over the last 35 years and we very much look forward to the relationship continuing with the new management.”
Don said he was looking forward to handing over to manager Mark Turner, although he couldn’t promise he’d stay away.
“We live in the town so I’m sure I’ll pop in from time to time,” he smiled. “I’ve also offered to help out if Mark ever gets stuck so, you never know, I could be back behind the till one day.”
As for retirement plans, Don is just hoping to ignore the alarm clock for a while.
“We’re not planning any big journeys or travels so hopefully it will just give us both the chance to take life easy for a change.”
As a leading brand house with nearly 100 years’ experience in menswear, Douglas & Grahame tailors itself to the needs of the small business and how it can help them to expand and grow.
Anton said personal relationships with people like Donalds were vital for growing the business in the future.
“Our business is set up with the small business/independents in mind, they are a vital part of what we do so we have to make sure they have what they need from us at all times,” he explained.
“We have to know that they are confident that we are working to help them with quick delivery of anything they need, that we are making it as easy and profitable for them as possible, and that they can use us as a warehouse and get anything thy need at short notice.”
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